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8.0 - 9.0 years

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Bangalore Urban, Karnataka, India

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Job Summary We are seeking an experienced Infra Dev Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in ServiceNow Predictive Intel and ServiceNow ITSM. This role involves working in a hybrid model with day shifts and does not require travel. The candidate will play a crucial role in enhancing our IT infrastructure and ensuring seamless service delivery. Responsibilities Lead the development and implementation of ServiceNow Predictive Intel solutions to enhance IT service management. Oversee the integration of ServiceNow ITSM modules to streamline workflows and improve efficiency. Provide technical expertise in configuring and customizing ServiceNow applications to meet business requirements. Collaborate with cross-functional teams to identify and resolve technical issues in a timely manner. Ensure the stability and performance of the ServiceNow platform through regular monitoring and maintenance. Develop and maintain documentation for ServiceNow configurations customizations and processes. Conduct training sessions for end-users to ensure effective utilization of ServiceNow features. Participate in the design and implementation of IT infrastructure projects to support business objectives. Analyze system performance data to identify areas for improvement and implement necessary changes. Support the development of automation scripts to enhance operational efficiency and reduce manual tasks. Provide technical support and troubleshooting for ServiceNow-related issues. Stay updated with the latest ServiceNow features and best practices to ensure optimal use of the platform. Collaborate with vendors and third-party service providers to ensure seamless integration and support. Qualifications Possess strong expertise in ServiceNow Predictive Intel and ServiceNow ITSM. Demonstrate proficiency in configuring and customizing ServiceNow applications. Have experience in integrating ServiceNow with other IT systems and tools. Show ability to analyze and resolve technical issues effectively. Exhibit excellent communication and collaboration skills. Have a strong understanding of IT infrastructure and service management principles. Display a proactive approach to learning and implementing new technologies. Certifications Required ServiceNow Certified Implementation Specialist ITIL Foundation Certification Show more Show less

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8.0 - 9.0 years

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Bangalore Urban, Karnataka, India

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Job Summary We are seeking an experienced Infra Dev Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in ServiceNow TSM ServiceNow CMDB / CSDM and ServiceNow ITOM. This role involves working in a hybrid model with day shifts and no travel requirements. The candidate will play a crucial role in managing and optimizing our infrastructure development processes. Responsibilities Lead the implementation and management of ServiceNow TSM to streamline IT service management processes. Oversee the configuration and maintenance of ServiceNow CMDB / CSDM to ensure accurate and up-to-date asset and configuration data. Provide expertise in ServiceNow ITOM to enhance IT operations management and automate routine tasks. Collaborate with cross-functional teams to identify and resolve infrastructure-related issues. Develop and maintain documentation for infrastructure processes and procedures. Ensure compliance with industry standards and best practices in infrastructure management. Monitor system performance and implement necessary improvements to optimize efficiency. Conduct regular audits and assessments to identify areas for improvement in infrastructure management. Train and mentor junior team members on ServiceNow best practices and tools. Participate in the planning and execution of infrastructure projects to support business objectives. Communicate effectively with stakeholders to provide updates on infrastructure status and performance. Stay updated with the latest trends and advancements in ServiceNow and infrastructure management. Contribute to the development of strategies to enhance the overall IT infrastructure. Qualifications Must have extensive experience in ServiceNow TSM ServiceNow CMDB / CSDM and ServiceNow ITOM. Should have a strong understanding of IT service management and IT operations management principles. Must possess excellent problem-solving and analytical skills. Should have the ability to work collaboratively in a hybrid work environment. Must have strong communication and documentation skills. Should be able to train and mentor junior team members effectively. Must be proactive in identifying and addressing infrastructure issues. Should have a keen eye for detail and a commitment to maintaining high standards. Must be adaptable to changing technologies and industry trends. Should have experience in conducting audits and assessments. Must be able to manage multiple tasks and projects simultaneously. Should have a strong commitment to continuous improvement. Must be able to work independently and as part of a team. Certifications Required ServiceNow Certified Implementation Specialist ITIL Foundation Certification Show more Show less

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5.0 - 8.0 years

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Bangalore Urban, Karnataka, India

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5-8 Years of QA Engineering Experience 3-4 years of QA Automation exposure and working with multiple teams QA Engineering Knowledge, Test Desing, Test Execution Test Automation Experience and exposure in leading the team reporting. QA Metrix tracking and adherence Experience in developing highly reusable and efficient Test frameworks., Experience in automation testing using. Well, verse with Automation framework design and hands-on exp in UI automation., Expertise in any of the BDD frameworks Cucumber., Experience in TestNG or JUNIT frameworks. Experience in work with Selenium, Programming experience with Java., Python Good with Collections API, File Read Write,JSON APIany and exception handling., Experience in API automation using Java APIRest assured SOAP UI POSTMAN RESTAPI is value added., Hands on experience with Maven, Jenkins, and JIRA., Knowledge of Software Development Life Cycle, Knowledge of Pega Testing or other tools are value-added., Must have Advanced Expert level of knowledge of testing concepts, methodologies, and processes Show more Show less

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Bangalore Urban, Karnataka, India

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Expertise in SmartStream TLM Tools Must have knowledge in TLM RP 3.0.8 Strong skills on Smartstream TLM components i.e. Smart Schema, Recon Admin Good overall knowledge of TLM Architecture. Good hands on knowledge on UNIX and Oracle. Show more Show less

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Bangalore Urban, Karnataka, India

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Strong proficiency in Java programming language, Spring Boot framework using IDEs for development, debugging and testing. Experience of working in distributed processing systems like Kafka. Knowledge of Microservice Architecture and Design Patterns. Knowledge of RDBMS (Oracle/ MSSQL). Hands on experience with ORM like Spring JPA, Hibernate Acquainted with API Design. Solid understanding of software development principles, with strong problem-solving and analytical skills Good to have: Experience with NoSQL DB (Mongo DB) Experince with Docker, Kubernetes, AWS, and CI/CD tools like Jenkins Good to have experience with React JS . Show more Show less

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7.0 years

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Bangalore Urban, Karnataka, India

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Experience: 7+ years of industry experience in Dev Ops Support. Monitoring large scale implementations aligning to Non-functional requirements. Operating Systems: Windows (must have) and Linux (good to have). Monitoring Tools: Splunk, AppDynamics, Prometheus, Grafana, Observ, ObStack Scripting Languages: Powershell. Python CI/CD Tools: GitHub, TeamCity or Jenkins, Octopus, Ansible (good to have). Docker knowledge. Programming skills: Knowledge of .NET Core stack is must have. Cloud: Knowledge of Cloud concepts, especially AWS pipelines. Other Skills: System and server administration, IIS concepts, Networking knowledge of concepts like proxies, firewalls, Akamai (Good to Have), Cloudflare (Must have) along with load balancers etc. Soft skills: Excellent communication, problem-solving and troubleshooting skills. Understanding of SDLC and change management processes. Others: Data Analytics, Reporting and Dashboards tools such as data dog, Show more Show less

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Bangalore Urban, Karnataka, India

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Design, develop, and maintain automated test scripts using Selenium with C# for web applications . Experience in testing D365 ERP finance applications is a plus. Should know basic SQL and basic data testing Collaborate with cross-functional teams to understand project requirements and ensure comprehensive test coverage. Conduct API testing to ensure the functionality, reliability, and performance of backend services. Implement BDD framework for effective testing and collaboration between development and testing teams. Execute and analyze automated test results, identify issues, and work with the development team to resolve defects. Participate in agile development processes, including sprint planning, daily stand-ups, and sprint retrospectives. Contribute to test documentation, including test plans, test cases, and automation scripts. Stay up-to-date with industry best practices and trends in test automation. Requirements Bachelor's degree in Computer Science, Engineering, or a related field. Proven experience as a QA Automation Tester with a focus on Selenium and C#. Strong understanding of test automation principles and best practices. Experience implementing and maintaining BDD frameworks. Proficiency in C# programming language. Hands-on experience with API testing tools and frameworks. Solid understanding of web technologies and front-end/backend testing. Excellent problem-solving and debugging skills. Strong communication and collaboration skills. Familiarity with Agile/Scrum methodologies. Attention to detail and a commitment to delivering high-quality software. Nice To Have Experience with continuous integration and continuous delivery (CI/CD) pipelines. Knowledge of other testing tools and frameworks. Experience with performance testing. Show more Show less

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12.0 years

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Bangalore Urban, Karnataka, India

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Summary of the Job Role Role Responsible for planning and executing ABM (account-based marketing) campaigns. Managing requests through project management software Supervise the execution, monitoring and measurement of marketing campaigns and their success. Ensure campaign implementation follows organizational guidelines. Work with account managers to understand their key focus and priorities. Devise ABM plan by working with Marketing heads. Highly collaborative role, and marketing campaign managers will often work with sales, sales ops, external agencies, and other members of the marketing team to craft and launch compelling campaigns. Assist with the development of program plans including schedules, budgets, and lead forecasts to support Sales’ revenue targets. Provide ABM program results and success metrics to Marketing heads for reporting and analysis recommend program adjustments based on the data. Maintain all the program documents in a central repository. A constant finger on the digital pulse and an eye on the social landscape to discover what’s new, what competitors are doing, and what innovations are around the corner. Skill Requirements Project management, with strong attention to detail Able to influence, communicate, coordinate, and work effectively with cross-functional teams and vendors. Be able to work across organizations to identify and engage with the right resources to support ABM activities. Must be a self-starter who can take a project and run with it with minimal oversight and get the project over the finish line on time. Proven record of managing ABM campaigns Digital marketing experience is an added advantage. Background MBA in Business with a concentration in Marketing, or equivalent Min12+ years of proven experience in marketing Experience in IT services is preferred. ABM experience will be good to have. Show more Show less

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5.0 - 8.0 years

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Bangalore Urban, Karnataka, India

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5-8 Years of QA Engineering Experience 3-4 years of QA Automation exposure and working with multiple teams QA Engineering Knowledge, Test Desing, Test Execution Test Automation Experience and exposure in leading the team reporting. QA Metrix tracking and adherence Experience in developing highly reusable and efficient Test frameworks., Experience in automation testing using. Well, verse with Automation framework design and hands-on exp in UI automation., Expertise in any of the BDD frameworks Cucumber., Experience in TestNG or JUNIT frameworks. Experience in work with Selenium, Programming experience with Java., Python Good with Collections API, File Read Write,JSON APIany and exception handling., Experience in API automation using Java APIRest assured SOAP UI POSTMAN RESTAPI is value added., Hands on experience with Maven, Jenkins, and JIRA., Knowledge of Software Development Life Cycle, Knowledge of Pega Testing or other tools are value-added., Must have Advanced Expert level of knowledge of testing concepts, methodologies, and processes Show more Show less

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Bangalore Urban, Karnataka, India

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Review images captured from vehicle inspections to verify and document damages. Document and photograph damages using company systems and ensure accurate record-keeping. Classify damages as wear & tear or chargeable based on company policies. Review and verify images and damage reports to ensure consistency and accuracy. Generate and submit damage reports for review and approval. Review and ensure accuracy of all documentation associated with damage files Night Shit(Allowance would be paid for Night shift) and Weekend shit day off for Weekend shift Need to go to office 3days a week Skill Set High proficiency in Verbal /Written English. Strong analytical skills MS EXCEL, WORD etc Great attention to detail and accuracy Strong independent decision-making skills Ability to prioritize various requests and handle changing priorities Excellent work ethic; willing to take on multiple tasks Exceptional Interpersonal And Communication Skills Required Strong organizational skills with the ability to multi-task Dependable, cooperative, and willing to assist others Knowledge of MS Office software Word and Excel Must be able to work a flexible schedule Show more Show less

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Bangalore Urban, Karnataka, India

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Company Description SOBHA Limited is one of the largest and only backward integrated real estate players in India. Founded by Mr. PNC Menon in 1995, the company brings over three decades of experience in creating resplendent interiors in the Middle-East to the Indian real estate sector. SOBHA is known for its benchmark quality, customer-centric approach, robust engineering, and in-house research. With uncompromising business ethics, timeless values, and transparency, SOBHA has become a preferred real estate brand in India. The company went public in 2006, with its IPO making history by being oversubscribed a record 126 times. Role : Prior network of Channel Partners for real estate Onboard Channel partners and drive Site visits through them Monitor lead quality for right fit and deals Ensure Sales Targets are met & Exceeded Sign AOPs and Agreements with Channel Partners Ensure Channel partner concerns are addressed timely Show more Show less

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Bangalore Urban, Karnataka, India

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Job Title: Customer Relationship Manager Roles And Responsibilities Customer Service: Provide information about products, services, and offers to customers. Handle inbound and outbound calls to understand customer needs and resolve issues. Address customer feedback to improve service and processes. Sales and Operations: Drive sales through efficient store operations and customer service delivery. Set store sales plans and quotas aligned with business objectives. Maintain gross margin, stock on hand (SOH), segment & brand mix, and discount management. Inventory and Merchandising: Recommend product lines and ensure appropriate merchandise mix. Manage inventory, shrink control, and cost optimization. Implement production, productivity, quality, and customer service standards. Team Management: Motivate and retain store personnel. Foster teamwork and manage performance among store staff. Identify and develop talent for critical positions. Compliance and Reporting: Manage commercials and statutory compliance. Stay updated on competition and manage customer escalations. Drive local events and promotions as per the marketing calendar. Customer Engagement: Promote a "Customer Obsessed Culture" to prioritize customer centricity. Improve engagement with merchandise and provide outstanding customer service. Maintain floor appearance, direct customers to goods, and operate cash registers. Key Performance Indicators Business Management: Gross Margin, SOH, Segment & Brand mix, Discount Management, Brand share. Customer Experience: VOC (Voice of Customer) participation, score, SQA (Service Quality Assurance), complaints, Loyalty cards. People Management: Team performance, talent development. Business Acumen: Profitability, competition awareness. Jio Business: Activations, recharges, CAF rejections. Qualifications Graduation/Post Graduation. Excellent communication skills, enthusiastic and confident personality. Sales and deal closing skills with a proven track record. Awareness of new technology (Digital Products). This role is crucial for ensuring a high level of customer satisfaction and driving the overall success of the store Preference will be given to People who are working for Banking sector,Telecom sector and also who are working in Croma,Pai,Unilet, Adishwar Electro, girias Show more Show less

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21.0 - 29.0 years

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Bangalore Urban, Karnataka, India

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We are seeking an accomplished and seasoned professional to take on the role of Director of Service Delivery - AMS . With a minimum of 21-29 years of experience, this strategic leadership position provides an opportunity to oversee delivery operations in a Managed Services environment, driving innovation, service excellence, and operational efficiency while cultivating strong relationships with stakeholders. Responsibilities Lead the Delivery Organization by owning one or more accounts and serving as the primary customer-facing leader to mature and expand services Oversee the complete delivery lifecycle for a portfolio of complex projects, ensuring consistent service quality and client satisfaction Ensure effective incident management, leveraging enhanced monitoring systems to implement early warning mechanisms Define strategies to improve automation levels and successfully implement DevOps principles across delivery teams Drive improvements in system performance and stability to significantly elevate the customer experience Implement the GenAI program to boost productivity within support and operational teams Formulate and execute strategies to enhance client satisfaction and improve employee engagement metrics, including reducing project attrition rates Foster a culture of innovation and ensure measurable progress in innovation programs across the organization Drive strategic growth initiatives to deliver business development outcomes and increase revenue streams Serve as a key advocate for employee development, building high-performing and motivated teams aligned with business objectives Requirements 21-29 years of overall experience in IT Proven experience in leadership roles within Managed Services environments (AMS or ADMS), with expertise in service delivery Deep understanding of end-to-end Service Design, Service Integration, and Management Expertise in implementing automation, DevOps practices, and improving monitoring and alerting systems Proven background in elevating system performance, stability, and reliability in large-scale service environments Strong business development capabilities with a track record of driving significant revenue growth Proven ability to effectively restructure and reorganize delivery teams to meet evolving business goals Showcase of successfully driving strategic plans and achieving long-term organizational objectives Strong communication and relationship-building skills with customers, employees, and stakeholders at all levels Show more Show less

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5.0 - 10.0 years

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Bangalore Urban, Karnataka, India

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Job Title: Store Manager Location: Bangalore (Varthur,Bommasandra ,Chinthamani) Job Purpose The Store Manager at Reliance Digital is responsible for ensuring the store meets its operational KPIs and sales targets. This includes overseeing the stores P&L, driving profitability, managing team performance, maintaining high operational standards, and ensuring adherence to company policies and procedures. Key Responsibilities Sales Operations & Profitability: P&L Management: Effectively manage the stores Profit & Loss (P&L) to ensure profitability and achieve financial targets. Monitor and analyze store performance to identify areas for cost optimization and revenue growth. Market Intelligence: Stay informed about local market conditions, competitor activities, and emerging retail trends to identify growth opportunities and competitive advantages. Compliance & Operational Excellence: Ensure that all operational activities comply with company policies, brand standards, and legal requirements. Uphold the highest standards of customer service, operational efficiency, and store cleanliness. Continuously monitor and review store KPIs, ensuring that all staff meet performance goals. Take proactive steps to address any areas of underperformance and implement corrective actions where necessary. People Development: Talent Acquisition & Staffing: Lead the recruitment and selection process for store staff, ensuring that manpower is optimized to meet business requirements and support the stores sales plan. Coaching & Mentoring: Provide hands-on leadership and coaching to the store team to develop their skills, increase productivity, and drive store performance. Training & Knowledge Sharing: Encourage and facilitate ongoing training programs for staff. Share best practices, operational insights, and product knowledge to enhance team effectiveness and support business goals. Succession Planning: Develop a talent pipeline for the store, identifying high-potential employees and providing career development opportunities to ensure future leadership needs are met. Leadership & Team Management: Team Motivation: Lead and inspire the store team by providing clear direction, setting expectations, and motivating staff to deliver on store targets. Create a positive work environment that encourages collaboration, accountability, and continuous improvement. Staff Performance: Monitor individual and team performance, providing regular feedback and conducting performance appraisals. Ensure that staff development is aligned with both business objectives and personal career aspirations. Key Performance Indicators Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Customer Experience: VOC - Participation, score, SQA, complaints, Loyalty cards. People Management: Talent acquisition, training, and development. Business Acumen: Profitability, competition analysis. Job Requirements Education: Graduation/Post Graduation. Experience: 5 to 10 years in retail management. Skills: Operational effectiveness, finance management, analysis and problem-solving, results orientation, customer service orientation, people management, communication, teamwork, and collaboration. This role is crucial for driving sales, ensuring operational efficiency, and fostering a customer-centric culture at Reliance Digital High preference will be given to people who have worked in Croma, Girias,Unilet, Adishwar, Pai. Minimum 6 to 10 years experience in Retail or in Electronic stores. Age limit - Less than 40 Show more Show less

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2.0 years

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Bangalore Urban, Karnataka, India

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what is CRED? CRED is an exclusive community for India’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior. CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true. here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better. here’s what will be in store for you at CRED once you join as a part of the team what you’ll do build, test, and deploy high-quality web applications using modern JavaScript frameworks own and drive end-to-end feature implementation, from design to deployment actively participate in architecture and design discussions, contributing to system design and code quality improvements collaborate with cross-functional teams to iterate on product features and deliver business impact optimize applications for maximum speed and scalability write unit and integration tests to ensure robustness and reliability of the application monitor, debug, and resolve production issues, ensuring a seamless user experience what we’re looking for 0–2 years of experience in frontend development or related areas solid understanding of HTML5, CSS3, and JavaScript (ES6+) proficiency in React.js or similar frameworks (Vue.js, Angular, etc.) experience working with RESTful APIs and version control systems like Git familiarity with build tools such as Webpack, Vite, or Parcel understanding of cross-browser compatibility, performance tuning, and accessibility best practices exposure to state management libraries (e.g., Redux, Zustand) is a plus good problem-solving skills and a passion for writing clean, modular, and maintainable code exposure to TypeScript how is life at CRED? working at CRED would instantly make you realize one thing: you are working with the best talent around you. not just in the role you occupy, but everywhere you go. talk to someone around you; most likely you will be talking to a singer, standup comic, artist, writer, an athlete, maybe a magician. at CRED people always have talent up their sleeves. with the right company, even conversations can be rejuvenating. at CRED, we guarantee a good company. hard truths: pushing oneself comes with the role. and we realise pushing oneself is hard work. which is why CRED is in the continuous process of building an environment that helps the team rejuvenate oneself: included but not limited to a stacked, in-house pantry, with lunch and dinner provided for all the team members, paid sick leaves and a comprehensive health insurance. to make things smoother and to make sure you spend time and energy only on the most important things, CRED strives to make every process transparent: there are no work timings because we do not believe in archaic methods of calculating productivity, your work should speak for you. there are no job designations because you will be expected to hold down roles that cannot be described in one word. since trust is a major virtue in the community we have built, we make it a point to highlight it in the community behind CRED: all our employees get their salaries before their joining date. a show of trust that speaks volumes because of the skin in the game. there are many more such eccentricities that make CRED what it is but that’s for one to discover. if you feel at home reading this, get in touch. Show more Show less

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6.0 - 10.0 years

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Bangalore Urban, Karnataka, India

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Job Summary We are seeking an experienced Infra. Technology Specialist with 6 to 10 years of experience to join our team. The ideal candidate will have expertise in Moogsoft / Moogsoft Tools Admin and experience in the Provider domain. Experience in the Payer domain is a plus. This is a hybrid role with rotational shifts and no travel required. Responsibilities Lead the implementation and maintenance of Moogsoft solutions to ensure optimal performance and reliability. Oversee the monitoring and management of infrastructure to identify and resolve issues proactively. Provide technical support and troubleshooting for Moogsoft-related incidents and problems. Collaborate with cross-functional teams to integrate Moogsoft with other IT systems and tools. Develop and maintain documentation for Moogsoft configurations processes and procedures. Conduct regular performance assessments and tuning of Moogsoft to ensure system efficiency. Implement best practices for infrastructure management and monitoring within the Provider domain. Ensure compliance with industry standards and regulations in all infrastructure activities. Participate in the design and implementation of disaster recovery and business continuity plans. Train and mentor junior team members on Moogsoft and infrastructure management techniques. Stay updated with the latest trends and advancements in Moogsoft and infrastructure technology. Contribute to continuous improvement initiatives to enhance infrastructure performance and reliability. Support rotational shifts to provide 24/7 coverage for infrastructure monitoring and support. Qualifications Possess strong expertise in Moogsoft with hands-on experience in implementation and support. Have extensive experience in the Provider domain with a deep understanding of its infrastructure needs. Experience in the Payer domain is a plus adding value to the role. Demonstrate excellent problem-solving and troubleshooting skills. Exhibit strong communication and collaboration abilities. Show proficiency in documenting technical processes and procedures. Display a commitment to staying current with industry trends and best practices. Be adaptable to rotational shifts and a hybrid work model. Possess a proactive approach to identifying and resolving infrastructure issues. Have a strong focus on delivering high-quality reliable infrastructure solutions. Show dedication to mentoring and developing junior team members. Demonstrate the ability to work effectively in a fast-paced dynamic environment. Exhibit a strong understanding of compliance and regulatory requirements in the Provider domain. Certifications Required Moogsoft Certified Professional ITIL Foundation Certification Show more Show less

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Bangalore Urban, Karnataka, India

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About The Position Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%. Coralogix is looking for a Senior Manager, Account Management to lead our sales efforts in India you will play a vital role in mentoring and coaching our Enterprise Sales team while developing strategies to expand our presence in the Indian market. You’ll need to be a motivated, intelligent, and humble professional with proven experience in navigating complex organizations, engaging technical audiences, and influencing senior executives to deliver outstanding results. Team Management Lead, coach, and develop the account management team to achieve business objectives. Foster a culture of excellence, collaboration, and continuous improvement within the team. Set clear team goals and KPIs, and manage performance through regular reviews and feedback. Strategic Account Planning Develop and implement strategic account plans to maintain and grow the company's key client relationships. Define operational processes, programs, systems, and activities to drive excellent renewal outcomes. Identify opportunities for expanding the business with existing clients through cross-selling and up-selling. Client Relationship Management Serve as the lead point of contact for all key client matters, anticipate the client's needs, and work within the company to ensure deadlines for the client are met. Build and maintain strong, long-lasting client relationships. Manage and resolve key client issues and complaints. Revenue Growth Drive your team's renewal, upsell, and cross-sell processes in collaboration with Customer Success. The main goal is to retain customers, ensuring their satisfaction with the platform and achieving net dollar retention growth. Monitor and analyze customer usage of our product/services. Report on sales results and forecast future sales. Accurately forecast pipeline and identify renewal opportunities at risk. Operational Excellence Drive customer adoption/usage data, executive relationships, customer health, and other key data and trends, working with Customer Success to proactively address factors that could put a renewal at risk. Collaborate with other departments to ensure a consistent and high-quality client experience. Analyze trends and market conditions for present and future business opportunities. Requirements Requirements: Experience leading enterprise sales teams of 4 or more members in SaaS companies, engaging with technical audiences. Collaborate with our key Stakeholders to develop sales strategies tailored to the Indian market. Act as a player/coach, engaging with key decision-makers (e.g., CTO, CIO, VP/Director of Engineering/DevOps/SRE, LoB leaders) to build a strong sales pipeline. Deliver compelling presentations and messaging, clearly articulating how Coralogix’s platform solves customers' challenges and drives measurable business outcomes. Proven and consistent track record of meeting and exceeding sales quotas. Demonstrated ability to prospect and develop new business opportunities, including outbound pipeline generation. Strong skills in converting prospects into customers through effective discovery, relationship-building, and sales process management. Experience in creating and maintaining territory business plans and providing accurate sales forecasts. Ability to travel within India to meet prospects and attend relevant events and conferences. Advantages Experience ramping a new sales team in a startup environment. Background in sales of Observability, Log Analytics, Monitoring, or APM solutions. Familiarity with cloud-based technologies (AWS, GCP, Azure). Cultural Fit We’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you. Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply. Show more Show less

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5.0 years

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Bangalore Urban, Karnataka, India

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Description About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role Account Management- Vendor Specialist As a Vendor Specialist as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans Basic Qualifications Basic Qualifications and Skills Required An understanding of and passion for e-commerce Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel Preferred Qualifications Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2913100 Show more Show less

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2.0 - 4.0 years

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Bangalore Urban, Karnataka, India

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Job Summary What success looks like in this role: We are seeking a motivated Cybersecurity Analyst – IAM to join our Identity and Access Management (IAM) team. The ideal candidate should have 2 to 4 years of hands-on experience in SailPoint and/or Okta and will act as the initial responder for IAM-related support requests, provisioning issues, and access review tasks. Key Responsibilities Process access requests, user provisioning, and deprovisioning activities. Perform basic configuration and support tasks in SailPoint IdentityNow and Okta. Monitor user activity, entitlement changes, and identity lifecycle events. Respond to IAM-related tickets and escalate issues as needed. Assist with access reviews, certifications, and periodic compliance checks. Maintain documentation and ensure accurate reporting of access logs. You will be successful in this role if you have: 2–4 years of experience in IAM operations. Working knowledge of SailPoint and/or Okta platforms. Understanding of user lifecycle management, RBAC, and MFA. Good communication and analytical skills. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Show more Show less

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5.0 - 10.0 years

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Bangalore Urban, Karnataka, India

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Job Title: Data Security – Project Manager Location: Bangalore Experience: 5-10 Years Job Description To identify and finalize the number of applications scheduled for TDM To manage and monitor the overall project To coordinate with the application teams throughout the implementation To identify the number of resources to be part of the implementation To understand the Data masking policy for the enterprise and refine the data classifications and masking methods if needed To analyze the Discovery report and finalize the locations to be masked To coordinate with the application teams to review the Discovery report and obtain sign-off To identify and finalize the number of applications to be masked To manage and monitor the overall project To coordinate with the application teams throughout the implementation To identify the number of resources to be part of the implementation Finalize the process to get the sensitive fields to be masked To coordinate with the application team to get the authorized/unauthorized users list To get confirmation on the masking method to be used To coordinate with the application teams in validation of masked data and obtain sign-off Technical Skills Project Management Software Risk Management Resource Management Change Management Stakeholder Management Project Management Software Risk Management Resource Management Change Management Stakeholder Management Show more Show less

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8.0 years

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Bangalore Urban, Karnataka, India

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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role We are looking for a self-motivated individual as we expand the Internal Audit program at Elastic. This position will support the Sarbanes-Oxley (SOX) compliance program focused on financial, operational, and compliance areas in accordance with the Company’s Internal Audit Plan. Assignments provide an opportunity to collaborate with and develop a deep understanding of various areas across the broader organization. What You Will Be Doing Assist in SOX planning, scoping, and risk assessment through close collaboration with external auditors and business process owners. Responsible for performing internal control testing of high quality. This includes identifying and evaluating the effectiveness of the key controls, documenting results, and ensuring supporting documents corroborate the test results. Identify internal control issues/exceptions and ensure they are well-defined, root causes analyzed, discussed, and connect with management. Identification of process and efficiency improvements within the control structure. Assist with updates to internal control design to identify any design gaps and implement new or revised controls. Evaluate new processes, policies, and systems to identify its impact on the SOX program and design the control landscape based on identified risks. Assist on special projects as the need arises. Collaborate with internal and external partners and respond to requests or issues in a timely manner. Build trust and maintain positive relationships with internal partners and cross-functional teams. What You Bring 8+ years of internal audit, external audit, and SOX related experience. 3+ years of public accounting experience Bachelor’s degree required - major preference of Accounting/Finance. CPA, CIA, or other relevant certifications complete or in progress. Ability to multi-task and work independently as well as in a team environment. The role requires a passion for results, and personal accountability for achievement. Be adept in balancing the dual role of independent, objective assurance provider and consultative business partner; guide continuous improvement. Ability to quickly assess business processes and solve complex problems around business processes, controls, and deficiencies. Excellent oral and written communication skills. Proficiency in Microsoft Office and Google applications including ability to create presentations. AuditBoard & NetSuite system knowledge is a plus. Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Show more Show less

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1.0 years

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Bangalore Urban, Karnataka, India

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Description Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. A day in the life About The Hiring Group Job responsibilities Amazon's IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards. Diagnose and troubleshoots end user computing problems including analyzing the problem, identification of appropriate resources, testing of proposed fixes and follow-up to ensure the problem has been resolved. Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed. Follow all standard operating procedures (SOP) through the effective use of Knowledge management. Manage a case count between 15-25 tickets. Acquire and maintain current knowledge of relevant support policies in order to provide technically accurate solutions to users. Assists with activities to triage and escalate any system or network outage to reduce downtime. Basic Qualifications Bachelor’s degree in Computer Science or related field or experience equivalent. 1+ years of experience in help-desk or desk-side support environment Must have knowledge in Microsoft Windows 10 and additionally one or more of the following: Mac OS X, Linux. Strong verbal and written skills proven ability to communicate with technical and non-technical staff Ability to work both independently and within a team environment Display a commitment to quality and strong multi-tasking skills Adherence to shift schedules and timeliness are key requirements Willingness to work flexible shifts and scheduling, weekends, and holidays Preferred Qualifications CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Uttar Pradesh Job ID: A2971756 Show more Show less

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0 years

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Bangalore Urban, Karnataka, India

Remote

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Description This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The Candidate Is Expected To Demonstrate Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About The Team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. Basic Qualifications Bachelor's degree Preferred Qualifications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Uttar Pradesh - F26 Job ID: A2870624 Show more Show less

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0 years

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Bangalore Urban, Karnataka, India

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DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities Include, But Are Not Limited To: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About The Hiring Group Job responsibilities A day in the life About The Hiring Group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2868615 Show more Show less

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7.0 years

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Bangalore Urban, Karnataka, India

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Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Experience Job Requirements Candidate with minimum 7 Years of Total Experience and at least as Store Manager 5 Years. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration Show more Show less

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